If you are unhappy with any of our products, please contact us immediately and we will do our best to assist.
We do not give refunds if you:
You can choose between a refund, exchange or credit where goods:
Please retain your receipt as proof of purchase.
All sales of Seconds or items on Sale are final.
Unless the buyer elects to take and pays for the Insurance option, then The Stitching Post is not liable to replace or refund any items lost or damaged during transport.
If you are unsure of your rights, please see the Office of Fair Trading website for more details.